Validation Instructions

Before you can access the Demand Request Form, the following validation rules apply:

Borrower Account Number

  • You may enter the account number with or without dashes (e.g., 25-0001-SG or 250001SG).
  • Once validated, the system will automatically display the account number in the correct dash-format.

Borrower Property Address

  • The property ZIP code is required for validation.
  • If there is no property for the payoff, a null value may be entered, which will match a null record in our system.

Borrower Email Address

  • The borrower’s email must match the one we have on file.
  • This field becomes read-only once validated to prevent changes.
Validation successful.
You will be granted access to the Demand Request Form.

Once in the Servicing Pros Demand Request Form

Information Requested

  • Borrower forwarding address after close of escrow (for refunds or copies of reconveyance).

Documents You May Be Asked to Attach

  • Borrower Authorization Form
  • Copy of recorded Deed of Trust

FYI: No uploads are required for Borrower submission (“your email” and “borrower email” must match) nor for Servicing Pros Lender (“your email” must match a lender email address in our system).

Servicing Pros Inc. – Payoff Department

Company DRE Broker # 02215321
Company NMLS # 2480742
Toll Free: 877-313-0095

Demand Fees & Processing Times

Standard Demand

  • Fee: $30.00 per request
  • If the closing is scheduled within 2 business days, the Rush option must be selected.
  • Please allow up to 5 business days for internal processing (lender review, approval, and signature).
  • Upon completion, the demand is delivered immediately via electronic delivery.

Rush Demand

  • Fee: $75.00 (added to the $30 standard fee = $105.00 total)
  • Expedited internal processing time under 48 hours (lender review, approval, and signature).
  • Upon completion, the demand is delivered immediately via electronic delivery.